Ask a Teacher

Search



What is cosumer's international and what are its importance?

Consumers International (CI) is the world federation of consumer groups that serves as the only independent and authoritative global voice for consumers. It is based in London, England.

Founded on 1 April 1960, currently with over 220 member organisations in 115 countries around the world, the organisation continues to build a powerful international movement to empower and protect consumers everywhere.

In campaigning for the rights of consumers across the world, CI seeks to hold corporations to account and acts as a global watchdog against any behaviour that threatens, ignores or abuses the principles of consumer protection.

There are eight basic consumer rights which include the rights to:

  • satisfaction of basic needs – to have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation

  • safety – to be protected against products, production processes and services which are hazardous to health or life

  • information – to be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labelling.

  • choice – to be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality

  • be heard – to have consumer interests represented in the making and execution of government policy, and in the development of products and services.

  • redress – to eive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.

  • consumer education – to acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.

  • a healthy environment -to live and work in an environment that is non-threatening to the well being of present and future generations.

protection of these right is the important function of CI.


comments powered by Disqus