In larger groups each person has:
Less time to speak
More points of view to absorb
A more elaborate structure within which to function
All of the above
Claude is in a major automobile accident and is severely injured. When he is brought by ambulance to the hospital, he is refused admission because he cannot find his health insurance card. This situation would illustrate:
the Peter principle
trained incapacity
goal displacement
division of labor
_______________ groups often emerge in the workplace among those who share special understandings about their occupation.
primary
secondary
out-groups
formal organizations
The president of the United States need not be a good typist; a surgeon need not be able to fill a cavity. This is because of the bureaucratic characteristic of:
impersonality
employment based on technical qualifications
written rules and regulations
The destructive consequences of tensions between in-groups and out-groups are stressed by:
functionalists
conflict theorists
interactionists
classical theorists
Which of the following have expressed particular concern about the longevity of union leaders, who are not always responsive to the needs and demands of membership?
Close friends who have known each other since childhood would be an example of a(n):
primary group
secondary group
out-group
formal organization
When workers organized unions and forced management to recognize that they were not objects, theorists of formal organizations began to revise the:
scientific management approach
human relations approach
both a and b
None of these
Which one of the following is not a way in which formal organizations vary from one culture to another according to Geert Hofstede?
power distance
individualism/collectivism
primary/secondary
uncertainty avoidance
Steve is the star of the college football team. He takes a history course and fails all of the exams in that course. Nevertheless, the instructor gives Steve an "A" in the course. This would violate which component of bureaucracies?