Call centers provides about ____________ of BPO industry's revenue.
25 percent
30 percent
60 percent
70 percent
EDI stands for
Electro Data Investor
Electronic Data Interchange
Electric Decipher Instrument
Electro Data Instrument
EFI stands for
Electrified File Transfer
Electronic File Transfer
Electronic Fund Transfer
None of these
When the goods are delivered at wrong address or goods other than ordered are delivered, then it is known as default on
Payment
Delivery
Taking
Giving
In the B2B commerce, the transactions are between
Business and Business
Business and Customer
Customer and Business
Business and Bills
Which of the following is a non-core business activity?
House-keeping
Management
Accounts
Productions
In addition to money, man, machines, which of the following is required for a successful e-business implementation?
Materials
Web site
Customers
Credit cards are issued by
RBI
Public banks
Private banks
Commercial banks
The payment mode of e-business is
Cheques
Cash
Credit and Debit cards
Demand drafts
Low personal contact is one of the _____________ of e-business.
Features
Benefit
Limitation
