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Question-1
Internal written communication is known as:
(A)
E- mails
(B)
Letters
(C)
Memos
(D)
Applications
Question-2
The way in which a group of people communicate with each other is:
(A)
Communication nets
(B)
Rumours
(C)
Informal channel
(D)
Grapevine
Question-3
Diagrams and charts are the example of:
(A)
Communication
(B)
Verbal communication
(C)
Non verbal communication
(D)
Visual communication
Question-4
The person who starts off the process by sending the message is known as:
(A)
Receiver
(B)
Mediator
(C)
Sender
(D)
Channel man
Question-5
The person who receives message is:
(A)
Receiver
(B)
Sender
(C)
Transmitter
(D)
Channel
Question-6
Immediate feed back is the advantage of:
(A)
Verbal communication
(B)
Non verbal communication
(C)
Visual communication
(D)
Letter communication
Question-7
A detailed document on a particular issue or problem is:
(A)
Letter
(B)
Memo
(C)
Report
(D)
Fax
Question-8
Communication between the people at same level is:
(A)
Upward communication
(B)
Downward communication
(C)
Horizontal communication
(D)
Straight
Question-9
Receiver of a message who has no chance to reply is:
(A)
One way communication
(B)
Communication
(C)
Two way communication
(D)
Feed back
Question-10
When messages are sent outside the organisation it is:
(A)
Communication
(B)
Internal communication
(C)
External communication
(D)
Feed back
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Cambridge Advanced Grade 12
IGCSE
Practice in Related Chapters
Purpose of Business Activity
Types of Business Activity
Other External Influences on Business
Forms of Business Organisation
Financing Business Activity
Enterprise
Business Structure
Size of Business
Business Objectives
Recruitment, Training and Human Resources
External Economic Influences on Business Behaviour
Stakeholders in a Business
Organisational Structure
Government and Economic Influences on Business
Managing a Business
Communication in Business
Motivation at Work
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