___________ maintains records of materials used,details of production,hours of work etc.
Worker
Supervisor
Trainer
None of these
_____________ is also known as vertical communication.
Formal communication
Informal communication
Sideward communication
Downward communication
______________ is also known as lateral communication.
_________will result in better industrial relations.
Motivation
Selection
Authority
Direction is a ___________.
Dynamic function
Primary function
Forward looking
__________ is the process of stimulating people to action to accomplish desired goals.
Supervision
Placement
___________ may be defined as the process of influencing the behaviour of people at work towards the realisation of specified goals.
Leadership
__________ encourages his followers to participate in decision making and implementation.
Democratic leader
Laissez faire leader
Autocratic leader
____________ may be written or spoken words of through showing symbols or signs.
Message
Communication has __________ basic elements.
Two
Three
Four
Five
