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English
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Business Studies
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Question-1
Which means of communication is suitable for communicating any type of news?
(A)
Telephone
(B)
Sending representative
(C)
Letters
(D)
None of these
Question-2
What kind of letter may be written when there are defects in the goods received?
(A)
Letter of claims adjustments
(B)
Letter of acceptance of order
(C)
Letter intimating supply of goods
(D)
Agency letter
Question-3
Which means of communication making a lasting impression?
(A)
Telephone
(B)
Sending representative
(C)
Letters
(D)
None of these
Question-4
What type of letter may be written when it is intended to explain or supplement an official letter?
(A)
Form letter
(B)
D.O letter
(C)
Agency letter
(D)
Application letter
Question-5
Which type of letter is free from official language and style?
(A)
Form letter
(B)
Monogram
(C)
D.O letter
(D)
Banking letter
Question-6
Which one is the first step in planning of a letter?
(A)
Selecting right approach
(B)
Assembling relevant facts
(C)
Persuasive approach
(D)
Clarity of information to be provided
Question-7
Which means of communication is an authoritative proof?
(A)
Letters
(B)
Sending representatives
(C)
Telephone
(D)
Oral communication
Question-8
Which kind of letters are addressed by prospective buyers to possible suppliers of goods?
(A)
Application letter
(B)
Letters of enquiry
(C)
Banking letter
(D)
Letter of quotations
Question-9
____ may be said to be the means of communication of information on matters of trade and commerce.
(A)
Application letter
(B)
Quotation letter
(C)
Business letter
(D)
Prospectus
Question-10
Issue of letter of credit is related to ___________ type of letter.
(A)
Banking letter
(B)
Agency letter
(C)
Status enquiries
(D)
Letter of complaints
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Plus 2 Commerce
ICSE/ISC
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