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Question-1 Message sent from higher levels of organization to the lower levels in the form of order, memos are classified under__________ base of direction of flow of Communication.

(A) Downward Communication	(B)Upward Communication
(C)Horizontal Communication	(D)Diagonal Communication

Question-2 Responding to stimuli is an example of _____________ method of communication.

(A) Gestural communication	(B)Verbal communication
(C)Written communication	(D)Oral communication

Question-3 Mass publicity, mass propaganda and mass education are suitable for ______________ type of communication.

(A) Audio Visual Communication	(B)Oral Communication
(C)Written Communication	(D)Gestural Communication

Question-4 Denotations and Connotations classified under which barrier of communication?

(A) Semantic barrier	(B)Physical and mechanical barriers
(C)Organizational barriers	(D)Socio-Psychological barriers

Question-5 Informal communication is generally in a ______________ form.

(A) Written form	(B)Verbal form
(C)Non-Verbal form	(D)Gestural form

Question-6 ____________ communication refers to that communication which takes place through the formal lines of authority.

(A) Formal communication	(B)Informal Communication
(C)Audio Communication	(D)Oral Communication

Question-7 Unqualified assumption classified under_______________ barriers to communication.

(A) Semantic barrier	(B)Physical and mechanical barrier
(C)Organizational barrier	(D)Socio - psychological barrier

Question-8 Identify the merits of Upward communication from the following

(A) It leads to congenial working environment	(B)It distorted at the immediate levels
(C)At times it may create confusion in the organization	(D)Regular exchange of information is possible

Question-9 Which one refers to flow of information from a Subordinate to the Superior?

(A) Horizontal Communication	(B)Downward Communication
(C)Upward Communication	(D)Diagonal Communication

Question-10 ______________ refers to those communication that takes place through social interaction and inter personal relations among people working in the organization.

(A) Formal Communication	(B)Informal Communication
(C)Gestural Communication	(D)None of these

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Plus 2 Commerce

ICSE/ISC

Practice in Related Chapters
Staff Recruitment
Staff Selection
Staff Training
Staff Remuneration
Staff Morale
Visual Communication
Staff Appraisal
Internal Written Communication
Staff Promotion and Transfer Policy
Written Correspondence
Face to face Communication
Communication
Meetings
Telephone and Staff Locating System
Report Writing
Staffing
Directing
Organising
Controlling
Planning

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