_________ encourages a person to work hard.

___________ maintains records of materials used,details of production,hours of work etc.

______________ take place between a superior and subordinate.

___________ never discusses with them as to any aspect of the job nor delegates to them any authority.

The __________ represents source of communication.

____________ refers to process of exchange of ideas between or among persons and create understanding.

__________ is a verbal or written message or an exchange of information.

The term _____________ is normally used in management to mean overseeing employee at work.

____________ is concerned with influencing, guiding, inspiring and supervising the people in an organisation to achieve its objectives.

__________ creates confidence in the work force and the workers will be loyal to the organisation.