__________ is well formed and defined.
Downward communication
Upward communication
Informal communication
Formal communication
__________ is the process of influencing the behaviour of people by making them strive voluntarily towards achievement of organisational goals.
Motivation
Selection
Supervision
Leadership
The word communication is derived from the _________ word.
American
French
Greek
Latin
Direction includes the _________ elements.
Two
Three
Four
Five
_____________ is possible only through communication of instructions.
Planning
Staffing
Controlling
Directing
___________ is an unplanned process.
Effective __________ helps in the proper implementation of decisions.
Communication
Message
Placement
__________ encourages his followers to participate in decision making and implementation.
Democratic leader
Laissez faire leader
Autocratic leader
None of these
_____________ communication does not mean merely written or oral messages.
Gestural communication
Oral communication
Written communication
____________ is the highest level of need in the hierarchy.
Basic physiological needs
Security needs
Self actualisation needs
Esteem needs
